Skip to content

Government gets flak over B.C. ferries

The B.C. government may be looking for input from coastal communities about priorities for their ferry system in the decades to come, but Discovery Island residents want current problems solved sooner rather than later.

Quadra Island mom Brielle Jenkins says getting her four kids to town by ferry in tourist season is akin to trying to break out of Alcatraz.

During long weekends in summer, trips to Campbell River for swimming lessons or doctor appointments mean waits on either side of the crossing can be three hours long.

“So, should we even leave the island in summer months? Probably not,” said Jenkins.

“Call me crazy, but it is a clustermuck to try and get off the island with kids in the summer.”

Overloads like Jenkins describes and other issues faced by Quadra residents dominated discussion at a Saturday meeting by the Ministry of Transportation and Infrastructure to help set priorities for B.C. Ferries over the next 30 to 40 years.

About 20 residents gathered at the Quadra Community Centre Saturday morning where Minster of Transportation and local MLA Claire Trevena asked for input on how to make ferries more equitable and accessible, end-to-end travel more efficient, as well as how B.C. Ferries could be more responsive to climate change and reflective of community values.

Trevena was looking for grassroots input from those living in ferry dependent communities about what the government should focus on in the future, but she got an earful about what residents want addressed now.

Top of the list of concerns were the gruelling ferry waits, the need for priority boarding, the absence of transit connections to terminals, the pressures of commercial vehicle traffic, and the baking heat endured by motorists stranded in waiting lanes without a patch of shade.

Paul Ryan, a former chair of the Quadra Island ferry advisory committee, noted at the meeting that summer waits for island residents, especially in the Campbell River terminal where’s there is no shade or amenities are especially hard on families with young kids and seniors.

Jenkins concurs. For her family to survive the ordeal of a trip to town in the summer they must pack rations and supplies.

“We have a summer overload grab-and-go pack with bottles of water, food, several large sheets to wrap the car windows, and an umbrella or two,” she said.

“From a parenting aspect – a car full of kids in the overload for hours in the baking heat – no pun intended, it’s a tinder box.

She’d be charged with child endangerment if her kids sat for hours at a time in a hot car, even with windows down, in any other situation, she notes.

“Both the elderly and the young should never be in and overload more than one sailing wait,” Jenkins said.

“It is almost inhuman to see both demographics in the sweltering heat.”

Additionally, the round table members stressed transit stops at the Campbell River ferry terminal were key to ensure access and equality for ferry users now, and into the future, and make it possible for pedestrians, cyclists and travellers with limited mobility to get to town, the airport or hospital.

Ryan noted the city Campbell River would benefit economically by having the stop and regular service at the terminal

“Then people who can’t afford to go to town by car regularly would walk on, hop on a bus and go do their shopping,” he said.

Quadra Island is scheduled to get two new hybrid-electric Island Class ferries by mid 2022, which are expected to alleviate summer congestion.

Additionally, B.C. ferries is working to redesign the Campbell River terminal with the plan expected to be ready for another round of public feedback in June.

But Jenkins wants to see some measures to address problems sooner than that.

She says she’s sensitive to the fact tourism is critical to both Quadra and neighbouring Cortes Island's economies.

But she figures some priority boarding spots should be reserved for Quadra residents during the summer, as it is for Cortes residents, who have two ferries to contend with, and have preferred boarding twice a week.

“It’s frustrating watching RV, after RV, after RV getting on and you’re just trying to get home before your groceries spoil,” she said.

Trevena held a similar meeting on neighbouring Cortes Island on Friday.

As well as the issues identified on Quadra, residents main feedback to the MLA was the need for transit or some other transportation measure to get across Quadra to the Quathiaski Cove terminal to sail to Campbell River, she said.

Priority loading is still an issue, with Cortes residents wanting to increase the numbers of days that they have preferred boarding.

Cortes island businesses also want to secure priority boarding for one commercial vehicle to Cortes on a daily basis.

She noted the topic of priority boarding and how much is needed is a longstanding point of tension between Cortes and Quadra ferry committee members.

“This is an argument that’s been going on for many years about who gives what, where,” she said. “But I leave that to ferry advisory committee to sort out.”

Ryan suggested it made sense for the dangerous goods sailing on Tuesdays to both islands, which are virtually empty, to include commercial trucks as well.

Quadra residents ire over overloads and lack of coordination with transit on the other side of the water came as no surprise, said Trevena.

“There continues to be a sense of pressure with overloads … and I hope that the new ferries we’ll get in a couple years will help solve that.”

Jenkins is not entirely confident priority boarding or the new ferries will resolve all residents’ issues.

She wants to provide opportunities to her children that can only be obtained off island.

But she often feels squeezed between what she wants to attend and can actually afford. “I don’t know if BC Ferries understands that $60 a week is what a family of four spends on passage for children’s needs,” she said.

When she was a kid living on the island, the ferries weren’t a corporation but part of the Highways ministry and more reasonably priced and more frequent, she added.

Ferries are a necessity for people living on the island and their service should be prioritized over catering to tourists. The time may come where she may reassess her children’s needs and move.

“Ferries are not a pleasure cruise, it’s a highway,” Jenkins said.

“We need it to get to chemo and cat scans. It’s so an 18-year-old can go to North Island College or get a job… it’s handicapping us so badly.”

To provide feedback to the provincial government on the future of B.C. Ferries click here.

Rochelle Baker, Local Journalism Initiative Reporter, National Observer