Off the Hook Laser and Spa is thrilled to be accepting their second consecutive Reader’s Choice Award for Favourite Spa/Esthetic Treatments, on top of ones for Favourite Choice for Manicure/Pedicure and Favourite Massage Therapist.
Creating an incredible work atmosphere was the vision that propelled owner Leanna Fox into the world of entrepreneurship.
“I have worked in almost every corner of the industry for over 25 years, including teaching, managing, directing and consulting. Ownership seemed like the most natural next step for me. I wanted to create a special and different kind of space for clients, and a genuine family of empowered co-workers who support each other; a place where people from all walks of life could truly feel at home.”
Not surprisingly, Fox has found great joy in her interactions with not just clients, but her employees too. “Building connections and long-lasting friendships and watching a team of extraordinary people grow together is what I love most.”
Esthetics is a tough industry with a lot of competition, especially in a large city like Edmonton, so you have to wonder, what makes Off the Hook Laser and Spa stand out in the crowd?
“We provide a social atmosphere that is inclusive and fun while providing the cleanest, safest and most effective services possible by hiring only the most highly trained and experienced technicians.” And it’s paying off, according to Fox. “It is not rare to find our waiting area full of people (and their kids) who stay long after their treatment to talk with new friends, have a coffee, or use the free library.”
Although the business began by offering permanent hair removal services it has since grown to include other popular treatments and now is a one-stop massage and esthetics shop – but of course, laser treatments are still their bedrock.
On top of sponsoring sports teams and donating to charity events, the company is also a big supporter of the LGBTQ2+ community, ALS and Alzheimer’s research. Fox is adamant about actively supporting local businesses, including restaurants through the St. Albert Facebook group, Eat Local St. Albert (The Dish Mob), which she co-founded.
The most important thing about Off the Hook? Their highly educated staff who focus on research-based products that they’ve tried on themselves.
“If I had to thank only one person, it would be my dad. He believed I was an entrepreneur years before I was ready to believe it. He supported me through the process and has been my biggest cheerleader. Without him, I am not sure I would have made the step,” Fox concludes.